DATA PROTECTION DECLARATION

HELLOHAM GmbH takes the protection of your personal data very seriously. We treat your personal data confidentially and under the statutory data protection regulations and this data protection declaration.

When you use this website, we collect various personal data.

Personal data is data that can be used to identify you personally. This data protection declaration explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We want to point out that data transmission on the Internet (e.g., communication by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.

Notice regarding the data controller

The data controller for this website is:

HELLOHAM GmbH
Franklinstraße 53
40479 Düsseldorf
Germany
t +49 176 212 39225
e  hello@helloham.de

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g., names, e-mail addresses, etc.).

Storage period

Unless a more specific storage period has been determined within this data protection declaration, your personal data will remain with us until the purpose for processing the data no longer applies. If you assert a justified request for deletion or revoke consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, the data will be deleted after these reasons no longer apply.

General information on the legal basis for data processing on this website

If you have consented to data processing, we process your personal data based on Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR if special categories of data are processed according to Art. 9 para. 1 GDPR. In the event of express consent to transferring personal data to third countries, data processing is also based on Art. 49 (1) a GDPR. If you have consented to the storage of cookies or the access to information in your terminal device (e.g., via device fingerprinting), the data processing is additionally carried out based on Section 25 (1) of the FRG Data Protection and Privacy in Telecommunications and Telemedia Act. This consent can be revoked at any time. If your data is required for the performance of a contract or the implementation of pre-contractual measures, we process your data based on Art. 6 para. 1 lit. b GDPR. Furthermore, if your data is required to fulfil a legal obligation, we process it based on Art. 6 para. 1 lit. c GDPR.

The data processing may also be based on our legitimate interest under Art. 6 (1) lit. f GDPR. The following paragraphs of this data protection declaration provide information on the relevant legal basis in each case.

Notice regarding data transfer to the USA and non-EEA countries

Among other things, we use tools from companies based in the USA or non-EEA countries that are not secure under data protection law. If these tools are active, your personal data may be transferred to these countries and processed there. We want to point out that no level of data protection comparable to that in the EU can be guaranteed in these countries. For example, US companies are obliged to hand over personal data to security authorities without you, as a data subject being able to take legal action against this. Therefore, it cannot be ruled out that US authorities (e.g. intelligence services) process, evaluate, and permanently store your data on US servers for monitoring purposes. We have no influence on these processing activities.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke the consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to the collection of data in specific cases and to direct marketing (Art. 21 GDPR)

IF THE DATA PROCESSING IS BASED ON ART. 6 ABS. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS DATA PROTECTION DECLARATION. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING IS TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS (OBJECTION UNDER ARTICLE 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION UNDER ART. 21 PARA. 2 GDPR).

Right of appeal to the competent supervisory authority

In the event of breaches of the GDPR, the data subjects have the right to lodge a complaint with a

supervisory authority in the Member State of their habitual residence, their place of work or the location of the alleged infringement. The right of appeal is without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to have data that we process automatically based on your consent or in fulfilment of a contract handed over to you or a third party in a standard, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

Information, correction, and deletion

Within the scope of the applicable legal provisions, you have the right at any time to free of charge

information about your stored personal data, its origin and recipient and the purpose of the data processing and, if applicable, a right to correction or deletion of this data. You can contact us at any time about this and other questions about personal data.

Right to restrict processing

You have the right to request the restriction of processing your personal data. To do this, you can contact us at any time. The right to restriction of processing exists in the following cases:

·       If the processing of your personal data happened/is happening unlawfully, you can request the restriction of data processing instead of erasure.

·       If we no longer need your personal data, but you want to use it to exercise,

·       defence or assertion of legal claims, you have the right to request the restriction of processing your personal data instead of deletion.

·       If you have objected under Art. 21 (1) GDPR, your interests and ours must be balanced. If it has yet to be determined whose interests prevail, you have the right to demand the restriction of the processing of your personal data.

·       If you have restricted the processing of your personal data, such data may – apart from being stored – only be processed with your consent or for the establishment, exercise, or defence of legal claims or the protection of the rights of another natural or legal person or for reasons of significant public interest of the European Union or a Member State.

·       If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the verification, you have the right to request the restriction of processing your personal data.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the browser’s address line changes from http:// to „https://“ and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, third parties cannot read the data you transmit to us.

Hosting

We host the content of our website with the following providers:

All-Inkl

The provider is ALL-INKL.COM – Neue Medien Münnich, proprietor René Münnich, Hauptstraße 68, 02742 Friedersdorf (hereinafter All-Inkl). For details, please refer to the All-Inkl data protection declaration: https://all-inkl.com/datenschutzinformationen/.

The use of All-Inkl is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in the most reliable presentation of our website. Insofar as corresponding consent has been requested, the processing is carried out exclusively based on Art. 6 para. 1 lit. a GDPR and Section 25 para. 1 FRG Data Protection and Privacy in Telecommunications and Telemedia Act, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g., device fingerprinting) within the meaning of the FRG Data Protection and Privacy in Telecommunications and Telemedia Act. The consent can be revoked at any time.

Data collection on this website

The use of our website is generally possible without providing personal data. Insofar as personal data (e.g. name, address or e-mail addresses) is collected on our pages, this is always done voluntarily as far as possible. This data will not be passed on to third parties without express consent.

On the one hand, your data is collected when you provide it to us. This can be, for example, data that you enter in a contact form.

Other data is collected automatically or with your consent by our IT systems when you visit the website. This is mainly technical data (e.g., internet browser, operating system or time of page view). This data is collected automatically as soon as you enter this website.

Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right at any time to obtain information free of charge about the origin, recipients and purpose of your personal data that has been stored. You also have a right to request the correction or deletion of this data. If you have given consent for data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of processing your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time about this and other questions about data protection.

Third-party analysis tools and tools

When visiting this website, your surfing behaviour may be statistically analysed. This is mainly done with so-called analysis programmes. Detailed information on these analysis programmes can be found in the following data protection declaration.

Cookies

Our Internet pages use so-called „cookies“. Cookies are small data packets and do no harm to your terminal device. They are stored temporarily for a session (session cookies) or permanently (permanent cookies) on your terminal device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your terminal device until you delete them yourself or until your web browser automatically deletes them.

Cookies can originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies can be used to evaluate user behaviour or for advertising purposes.

Cookies that are necessary to carry out the electronic communication process to provide certain functions that you have requested (e.g., for the shopping basket function) or to optimise the website (e.g. cookies to measure the web audience) (necessary cookies) are stored based on Art. 6 (1) lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimised provision of its services. Insofar as consent to the storage of cookies and comparable recognition technologies was requested, the processing is carried out exclusively based on this consent (Art. 6 para. 1 lit. a GDPR and Section 25 para. 1 FRG Data Protection and Privacy in Telecommunications and Telemedia Act); the consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.

You can find out which cookies and services are used on this website in this data protection declaration.

Request by e-mail, telephone, or fax

If you contact us by e-mail, telephone or fax, your enquiry, including all resulting personal data (name, enquiry), will be stored and processed by us to process your request. We will not pass on this data without your consent.

This data is processed based on Art. 6 (1) lit. b GDPR, insofar as your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of enquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or based on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested; consent can be revoked at any time.

The data you send us via contact requests remains with us until you request us to delete it, revoke your consent to store it, or the data storage purpose no longer applies. (e.g., after your request has been processed). Mandatory legal provisions – in particular legal retention periods – remain unaffected.

Social Media

Facebook

Elements of the social network Facebook are integrated into this website. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected is also transferred to the USA and other third countries.

An overview of Facebook social media elements can be found here: https://developers.facebook.com/docs/plugins/?locale=de_EN

When the social media element is active, a direct connection is established between your terminal device and the Facebook server. Facebook thereby receives the information that you have visited this website with your IP address. If you click on the Facebook „Like“ button while you are logged into your Facebook account, you can link the content of this website to your Facebook profile. This allows Facebook to associate your visit to this website with your user account. We want to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. For more information, please see Facebook’s privacy policy at: https://de-de.facebook.com/privacy/explanation

Insofar as consent has been obtained, using the above mentioned service takes place based on Art. 6 para. 1 lit. a GDPR and Section 25 FRG Data Protection and Privacy in Telecommunications and Telemedia Act. The consent can be revoked at any time. Insofar as no consent has been obtained, the use of the service is based on our legitimate interest in achieving the greatest possible visibility in social media.

Insofar as personal data is collected on our website with the help of the tool described here and forwarded to

Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited to collecting and forwarding the data to Facebook. The processing by Facebook that takes place after the forwarding is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. You can find the text of the agreement at: https://www.facebook.com/legal/controller_addendum.

According to this agreement, we are responsible for providing data protection information when using the Facebook tool and for implementing the tool on our website in a secure way from a data protection perspective. Facebook is responsible for the data security of Facebook products. You can assert data subject rights (e.g., requests for information) regarding the data processed by Facebook directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission.

Details can be found here:

https://www.facebook.com/legal/EU_data_transfer_addendum, https://de-de.facebook.com/help/566994660333381 and https://www.facebook.com/policy.php.

Instagram

Functions of the Instagram service are integrated into this website. These functions are offered by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

When the social media element is active, a direct connection is established between your terminal device and the Instagram server. Instagram thereby receives information about your visit to this website.

Insofar as consent has been obtained, the use of the above mentioned service takes place based on

Art. 6 para. 1 lit. a GDPR and Section 25 FRG Data Protection and Privacy in Telecommunications and Telemedia Act. The consent can be revoked at any time. Insofar as no consent has been obtained, the use of the service is based on our legitimate interest in achieving the greatest possible visibility in social media.

Insofar as personal data is collected on our website with the aid of the tool described here and passed on to

Facebook or Instagram, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited to collecting and forwarding the data to Facebook or Instagram.

The processing by Facebook or Instagram after the forwarding is not part of the joint responsibility. Our joint obligations have been set out in a joint processing agreement. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum.

According to this agreement, we are responsible for the secure implementation of the tool on our website under data protection law. Facebook is responsible for the data security of Facebook and Instagram products. You can assert data subject rights (e.g., requests for information) regarding the data processed by Facebook or Instagram directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission.

Details can be found here:

https://www.facebook.com/legal/EU_data_transfer_addendum, https://help.instagram.com/519522125107875 and https://de-de.facebook.com/help/566994660333381.

For more information, please see Instagram’s privacy policy:

https://instagram.com/about/legal/privacy/.

Plugins and tools

Google Fonts

This site uses so-called Google Fonts, which are provided by Google, for the uniform display of fonts. When you call up a page, your browser loads the required fonts into its browser cache to display texts and fonts correctly.

For this purpose, the browser you use must connect to Google’s servers. This informs Google that this website has been accessed via your IP address. The use of Google Fonts is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the uniform presentation of the typeface on its website. If corresponding consent has been requested, the processing is carried out exclusively based on Art. 6 para. 1 lit. a GDPR and Section 25 para. 1 FRG Data Protection and Privacy in Telecommunications and Telemedia Act, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g., fingerprinting) as defined by the FRG Data Protection and Privacy in Telecommunications and Telemedia Act. The consent can be revoked at any time.

If your browser does not support Google Fonts, a standard font will be used by your computer.

Further information on Google Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=en